SHIPPING AND RETURNS

STANDARD DELIVERY FOR LAGOS:

1-2 working days after payment confirmation.


ALL OTHER STATES WITHIN NIGERIA: 3-7 working days after payment confirmation.

 

SHIPPING RATES:

The rate is calculated based on the weight of the order. You will see the
final shipping at the time of checkout after you provide the shipping address for your order.


CUSTOMER UNAVAILABILITY FOR DELIVERY IN LAGOS:

If a customer is unavailable to
receive a package after the first attempt despite being pre-notified by the courier, customer
would be required to pay an extra fee.


REFUNDS:

We only offer refunds in cases where the customer received damaged goods. In a case like this, an email should be sent 24 hours after the package has been delivered.
Please see our exchange policy below.


RETURNS & EXCHANGE:

We do not accept returns / exchange for custom made Uniforms.

Ready to wear Uniforms- In the case of a fit issue, we can alter the size for the same
style. Cost of sending the return courier has to be borne by the customer.


DAMAGED GOODS:

If upon receipt of your order, you find the product to be
damaged in transit please drop us a line. We would be happy to provide a refund or
exchange only for the damaged products. All products should be returned intact and in their original packaging, in an unwashed and original condition.
Once the merchandise has been checked, you will receive an email confirming that
your return has been accepted. Cost of sending the return courier has to be borne by
the customer.